When your home is hit by water damage, the first thing you want is for everything to be restored quickly, effectively, and with as little hassle as possible. You trust the professionals to get the job done right, but sometimes even the pros can make mistakes. And when it comes to water damage restoration, these mistakes can lead to bigger problems down the line. Let’s dive into the top three mistakes that water damage companies often make when restoring a flooded home—and how to ensure your property is properly protected.
1. Failing to Thoroughly Dry Out the Property: The Hidden Moisture Menace
One of the most common mistakes water damage companies make is not thoroughly drying out the property. While it might look dry on the surface, hidden moisture can lurk beneath floors, inside walls, and in hard-to-reach corners. Inadequate drying isn’t just a minor oversight—it’s a ticking time bomb. Lingering moisture can lead to structural damage, cause wood to rot, and create the perfect breeding ground for mold.
Why This Happens:
Restoration companies are often under pressure to complete jobs quickly, especially during large-scale disasters where demand is high. They might rush through the drying process or use inadequate equipment, thinking the job is done when it’s really just getting started.
How to Avoid It:
Make sure the water extraction company you hire uses professional-grade equipment like industrial dehumidifiers, air movers, and moisture meters. These tools ensure that every last drop of water is removed from your home. Don’t be afraid to ask about their drying process—how long it will take, what equipment they’ll use, and how they ensure no moisture is left behind. A thorough, patient drying process is essential to prevent future problems.
2. Overlooking Proper Documentation: The Insurance Nightmare
Another critical mistake water damage companies can make is failing to properly document the damage and the restoration process. Without detailed documentation, you could be left in a bind when it comes to filing an insurance claim. If your insurance company doesn’t receive adequate evidence of the damage and the work done to repair it, you might not get the full compensation you’re entitled to—or any at all.
Why This Happens:
In the rush to start the restoration process, companies might skip over the step of thoroughly documenting everything. They might assume the homeowner has already taken photos or think that documentation is less important than getting the job done quickly.
How to Avoid It:
Before any work begins, ensure that the company takes comprehensive photos and videos of the damage, both before and after the restoration. They should also keep detailed records of all the work they do, including any materials used and the duration of each step. Don’t leave it to chance—ask for copies of everything, and keep your own records as well. This documentation will be invaluable if you need to file an insurance claim.
3. Neglecting to Prevent Future Mold Growth: The Health Hazard
Mold is one of the most dangerous consequences of water damage, and unfortunately, it’s often overlooked by restoration companies. Even if the visible water is removed, mold spores can remain and start to grow in as little as 24 to 48 hours. If not properly addressed, mold can spread quickly, leading to serious health problems like respiratory issues, allergies, and even neurological effects.
Why This Happens:
Some companies might consider mold prevention a separate service, or they might not have the expertise to deal with mold effectively. They might focus solely on the water removal and drying processes, assuming that if the water is gone, the problem is solved.
How to Avoid It:
Ensure the company you hire is not just experienced in water damage restoration but also in mold prevention and remediation. Ask about the steps they take to prevent mold growth, such as applying antimicrobial treatments to affected areas. They should also conduct thorough inspections after the drying process to ensure no mold has started to grow. A company that understands the importance of mold prevention will help protect your health and your home in the long run.
Conclusion
While water damage restoration is a complex process, it’s critical that the professionals you hire do the job right the first time. By avoiding the common mistakes of inadequate drying, poor documentation, and overlooking mold prevention, you can ensure that your home is fully restored and protected from future issues. Don’t be afraid to ask questions and demand thoroughness—after all, it’s your home and your health on the line.
